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Frequently Asked Questions Get Answers. Daily Use & Security

Whether you’re curious about installation, compatibility, or how KēZ works in the real world, you’ll find answers to the most common questions right here.

Frequently Asked Questions Get Answers. Daily Use & Security

Whether you’re curious about installation, compatibility, or how KēZ works in the real world, you’ll find answers to the most common questions right here.

How secure is it?

Very. KēZ uses AES-256 encryption, 2FA, and tamper detection. It’s built to resist today’s most common and sophisticated theft tactics.

What happens if my car is stolen while disarmed?

Use the app’s emergency re-immobilization function and GPS tracking (KēZ Pro only) to assist recovery. Share data with police instantly.

How secure is KēZ? Can it be hacked?

KēZ employs AES-256 encryption (the same level trusted by banks and the military), combined with secure key exchange and digital authentication. Signals between the app, adapter, and relay are encrypted, ensuring they cannot be intercepted or spoofed.

What happens if I lose my phone or the battery dies?

KēZ includes a fail-safe known as Knock-to-Disarm. Set up a custom tapping sequence on your car—if your phone is unavailable, this pattern allows you to disarm the system and start your engine. You can also sign into your KēZ account from another device to regain access.

Will KēZ work without cellular coverage?

Yes. If LTE is unavailable, KēZ Pro switches to Bluetooth mode while maintaining core functions such as immobilization and local alerts. Events are stored and sync back to the cloud once connectivity is restored.

Can I share access with other drivers?

Yes. The app enables you to send secure digital keys to family, friends, or colleagues. You can provide temporary or ongoing access, set driving time limits, and revoke access at any time.